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Privacy Policy
Privacy Policy
Effective Date: April 24, 2026
Welcome to Restoration 101. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit www.restoration101.com.
1. Information We Collect
A. Personal Information You Provide
- Name
- Email address
- Phone number
- Property address
- Insurance claim information (if applicable)
- Any details submitted through contact forms or service requests
B. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Provide estimates and project communication
- Process insurance-related information
- Improve our website and customer experience
- Send updates or service-related communications
We do not sell your personal information.
3. Sharing Your Information
We may share your information only when necessary with:
- Insurance companies and adjusters (for claims)
- Subcontractors or vendors involved in your project
- Service providers (website hosting, analytics, email systems)
- Legal authorities if required by law
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve performance
You can disable cookies in your browser settings if you prefer.
5. Data Security
We take reasonable measures to protect your information, including:
- Secure servers and hosting platforms
- Limited access to personal data
- Standard security practices
That said, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may:
- Request access to your personal data
- Ask us to correct or delete your information
- Opt out of communications at any time
To do so, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date of April 24, 2026.
10. Contact Information
If you have questions about this Privacy Policy, contact:
Restoration 101
2944 Middlebrook Pike
Knoxville, TN 37921
Phone: 865-755-2411
Email: info@restoration101.com
Because we know disaster never sleeps, Restoration 101 was founded to ensure those who experience the partial or complete loss of their home or business due to fire, smoke, water, mold or storm damage can access reliable, experienced, and affordable disaster recovery immediately. As such, we are available for emergency response 24 hours a day, 7 days a week day or night at 865-775-2411.
Copyright © 2023 Restoration 101 LLC - All Rights
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